Thank you for shopping at HARMONYWHIPPETS. We appreciate your business and want to ensure your satisfaction with our products and services. Please take a moment to familiarize yourself with our refund policy.
If you are not entirely satisfied with your purchase, we're here to help. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Your request for a refund must be made within 30 days of the purchase date.
Several types of goods are exempt from being returned. These include perishable goods, custom products, and any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the time it takes to receive your refund will depend on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund policy, please contact us at [email protected].